IOLS Tech
Support
Web TV Setup Instructions:
In order to begin registration for the Use
an ISP program from WebTV®, you will need the following
information from IOLS:
- ISP Name ( IOLS )
- Primary
Dialup access number
(local)
- Secondary modem number (same as
primary)
- An IOLS User name (lower case only)
- An IOLS Password (lower case only)
The process below shows step-by-step
instructions that a WebTV® subscriber will need to follow.
1. From the WebTV Web Homepage, select
"Account" from the top bar.
Please note: subscribers
must be logged on as the primary user. The primary user is
the name the subscriber chose the first time they connected to the
WebTV Network service.
2. In Account, select "Use an
ISP."
3. Choose "Sign Up Now."
4. Enter ISP account information:
- Enter IOLS in the "ISP
Name" field. Choose "Continue."
- Enter primary and backup dialup
modem access numbers. Choose "Continue."
- Enter user name and case-sensitive
password supplied by the ISP. Choose "Continue."
- Confirm password. Choose
"Continue."
- Choose "Use your ISP."
5. Following this set up, the WebTV
Internet unit will reset and reconnect automatically to complete the
change. A confirmation screen will appear to verify that the
subscriber is using an ISP to access their WebTV subscription.
Diagnosing
Common Problems
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