IOLS Tech Support
New Customers - Welcome

Welcome to IOLS!

We'd like to thank you for joining us as your Internet Service Provider (ISP). Our goal is to make your experience using the services provided by IOLS pleasant and beneficial.

We have prepared this section of our Tech Support site to make setting up your computer as easy as possible. There is no software to download and everything that we ask you to do is explained. When necessary we will provide screen shots to assist you. If you ever have questions about setting up your computer please call us at 815-439-4657. We're always happy to help you.

You will need the following information to get started (We'll assume that you have a computer with a modem and it is already connected to a phone line.):

An active dialup account with IOLS. Although you can setup your new connection at any time it will not work until it is activated on our end. We will send an email to you, at the address you have given us when you signed up notifying you that the account is active.
If you have not done so already click here and your order now

The IOLS Username (Referred to as "yourusername" throughout our tutorial) and password that you selected when you placed your order.

The dialup access number you will use.
Click here for an easy to use map to find an access number to serve you.

Please click on the following link to continue:

Getting Started with Setup