Our
Customers Are Talking About Us...
"IOLS is Great!
Compared to my old ISP you guys blow 'em away!
Thanks!"
"I'm pleased with the
service I've received for the last year through your system. I
have recommended you to several of my friends and business
associates. Keep up the good work."
"I am really impressed by
every interaction I've had with IOLS tech and customer service
help."
"Thank you very much for
responding to all my internet needs so quickly. I am truly
amazed at the quality of all your internet services, my
expectations our exceeded every time."
"Thank you for your
excellent service in helping me get back online after my
recent computer crash. Your congenial, prompt and willing
assistance is the reason why I happily remain an ardent fan of
IOLS as the "Best of the Net" among all the ISP's
available to the public."
"I just recently joined up
with you and am very pleased with the ease of your service and
the great support."
"Thanks for responding to
my request for help. Obviously it worked. Your
suggestion was SOOO obvious that I didn't think it would work;
I'm used to things being complicated! Again, thanks.
Enjoy the holiday season."
"Thanks very much. I
appreciate the wonderful service you have provided during the
past 6 years."
"I just wanted to take
this moment to give a word of Praise to your sales
staff. Their willingness to provide our organization
with everything you can offer has greatly greatly helped our
business. I can't thank you enough"
"Your service is
sooooooooo good here that I am recommending it to my
sister-in-law for her new computer."
"Just wanted
to compliment you on the outstanding job you all did in
helping us. Our clients, and now yours, were very
appreciative of our efforts, and yours. You guys
certainly helped to elevate our status with our customer
base and future customers..."
"Thank you
for providing me great service over the past year."
"You took a
situation where I was initially very upset and made it
relatively pleasant. Your staff should be congratulated on
their professionalism."
"The new page
looks really great - for a long time I had another start page
- But I'm back baby !!!!!!"
"I've been
very happy with your service. The guys on the phone are very
helpful."
"IOLS new
home page is great."
"Thank you
for your assistance - it's a relief that we won't have to
switch ISP's again!"
"That is what
I call service with a smile!"
"IOLS has
been a very good ISP and your tech support group has been
extremely responsive. Great Job Gang."
"I have just
completed what I consider major accomplishments on my
computer and I never could have done them without your
customer service rep. He stayed with me and walked me
through every step, made it so easy for me. I had been trying
to change my access through BYOA and could not get anywhere.
What a joy he is. I just wanted to say Thank You for having
such competent people working for you. I feel a little less
stupid because of his patience and care. Thanks
again"
"I would like
to thank I.O.L.S. for their faithful service and great to work
with people anytime there is a technical problem or question;
We are very pleased with the service."
"I would like
to compliment IOLS on its speedy hosting and its current
armament of features."
"Just
wanted to drop you a note and tell you that the new Homepage
looks great. Be proud.... IOLS has turned out to
be a first class ISP."
"I thank you
for your information. First let me start off with what
I'm pleased about. I came to IOLS after a horrible
experience with ---. You have provided a very reliable
connection service for a reasonable price. I have not
received any spam mail since I have been with your
service. And most importantly I haven't received the
tons of advertising that most other services force upon you.
"Hey team
thanks for the timely updates on the virus"
"Thank you
IOLS Team. You are a responsible ISP in my opinion and
keep up the great work."
"I just
couldn't do without "my" IOLS."
"My service
was recently switched from ------ to IOLS.
Everybody I have spoken to at IOLS has been extremely patient,
courteous and helpful. Thank you all! I understand
very little about computers, yet our lives require that we at
least be able to send email and occasionally find something on
the web. I kept getting stuck trying to make it work,
but they patiently walked me through."
"I got right
in on the first try. IOLS has been a very good ISP and
your tech support group has been extremely responsive.
Great Job Gang!"
"I have had
very good service from IOLS, and I appreciate your quick
responses to all my questions in the past. Thank-you for
the good service."
"Having been
in the "industry" for the past 10 years I've learned
not to expect much from anyone. Least of all, ISP's. With so
much to choose from, I could only guess when searching for a
new ISP. I called in and spoke to a customer service rep, Who
was not only knowledgeable, but also very professional. He was
able to answer all of my questions, and set up an account for
me right away. I am truly impressed with the level of care I
received and hope to do much more business with you in the
future.
P.S. It is rare that one finds such devotion to his
work. Give that man a raise.!!!!"
"You have
been really nice to me..."
"Many, many
thanks for your assistance, patience, and quick
response. My first HTML assignment will be filed on
time, again, thanks to your help."
"Thanks for
your help in getting my logon resolved. I
connected right away...
Things seem quite snappy."
"Thanks for
your service. Your customer service is excellence too."
"Setup was
simple and quick. Takes away the nightmare of dealing with
___.com"
"Your service
has been great. I am an ex-___ customer, and like the
local call situation for me."
"It's nice to
know that the 'little guys' with only a personal account get
the same service as if we were a major corporation with an
entire web account with you!"
"I had a few
extra minutes to play so I thought I would drop you all a
line. I have never had any problems logging on, and
the connection has always downloaded at about the speed I
expected. IOLS has been outstanding and I am paying 5
(or more) bucks a month less than IA, AOL and Compuserve, all
of which I have demo'd this year. Thanks!!!"
"Your web
site was very well designed. I easily found the core
information I was looking for very fast. It was relief from a
lot of the other sites that are impossible to use."
"I've been
searching the internet to see what else was out there in
internet services for people with isdn and after going thru
web page after web page of ads, you guys have the best
prices. I also had no problem setting up for
access. I was very lucky to find you first because if I
had looked at this other web page of isdn providers first I
would have been very discouraged."
"Many thanks
for your generous time and help."
"Hey good job
guys. That was very good technical support help. I've
noticed the last few months that IOLS is giving quicker and
quicker Internet performance as well. I will definitely be
recommending IOLS for people out here when asked to recommend
a good ISP. Keep up the good work."
"Recently I
had a problem using my financial software. I kept telling IOLS
that they were wrong in the instructions they were giving me.
As it turns out, IOLS was right all along. The instructions I
was receiving from my financial software company was not
entirely accurate and correct. IOLS has responded to all my
silly requests for help and is always professional in their
responses. I have not been with IOLS for long, but I intend to
be with you for a long, long time. IOLS is great."
"I am really
please with the service. As long as you don't raise the
price too much when I go to renew my Internet provider I will
probably stay with you."
"I
conversed with you several times on the 15th re connection
speeds on our 56k modem and you patiently suggested getting an
upgraded driver. After tinkering with it for 2 days I
decided to call the vendor since I was not getting any help
from the manufacturer. You were right. I contacted
Dell tech support and they sent me an upgraded V.90 driver
(via download) and it now shows a connection of 115200 bps if
that's possible. Us Robotics "Modem Installation
Wizard" is not such a wizard and it told me that there is
no update for my 56k modem where Dell tech reps got me one in
no time. Once again it helps to speak to a person rather
than blindly surf the net. Maybe this will help you in
assisting future problems like this."
